On July 2022, 7, in a lecture on travel industry theory and travel business, an active employee of a major travel agency gave a commentary on the latest travel business.
While the tourism industry has been hit hard by the COVID-XNUMX pandemic, it has given rise to new business models, and now the majority of sales are in the field called BPO. rice field.
Just as Toyota was born from the accumulation of manufacturing technology for weaving looms, the travel business is also a reality in which human capital accumulated through MICE business responds to changes in the external environment and creates new value.
"It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.
(It is not the strongest that survives, nor the smartest that survives; the only survivors are those who can change.)"
It was a lecture that reminded me of Darwin's words.
