Anthony Borges

Experiencing Omotenashi, the Japanese version of a heightened hospitality

アンソニー ボルヘスAnthony Borges
College of the Desert
School of Applied Sciences and Business 1st Year

When reflecting on my time spent in Japan and the incredible journey I've embarked upon, I can't help but be filled with deep appreciation. Having had the privilege of traveling to Japan, a country renowned for its rich culture, unmatched hospitality, and refined cuisine was truly unforgettable. As I think back to my time spent in Osaka, Kobe, Sakoshi, and Arima, I am filled with gratitude for the experiences I've had and the lessons I've learned.

One of the primary objectives of my trip was to delve into Japan's hospitality industry, which is renowned for its exceptional service, and unwavering commitment to customer satisfaction. Whether it's the warm welcome extended by hotel staff upon arrival, the meticulous presentation of meals, or the attentive care provided by tour guides and locals alike, Japan made me feel welcomed. Omotenashi is characterized by a genuine desire to anticipate and fulfill guests' needs. Leaving visitors feeling welcomed, valued, and deeply appreciative of the kindness and thoughtfulness extended to them throughout their stay.

From the moment I arrived in Japan, I was welcomed with open arms by the gracious people of this remarkable nation. This was my first time experiencing omotenashi, the Japanese version of a heightened hospitality, that is deeply embedded in the culture. I have been greatly inspired by the warmth and kindness extended to me at every turn. Whether it was learning about traditional tea ceremony and cuisine in Osaka or touring the quaint seaside town of Sakoshi where the locals greeted us warmly and shared a meal of the freshest oysters and highest quality vegetables. I have been humbled by the genuine kindness and spirit of generosity that permeates Japanese society.

As I bid farewell to Japan, I carry with me a wealth of memories and experiences that have enriched my life in ways I could never have imagined. From the breathtaking beauty of the rugged mountains and sparkling seascapes to the ancient shrines and temples, Japan has captivated my heart and soul in a way I never thought possible.

My journey has taken me to bustling metropolises and serene villages, each offering a unique perspective on Japanese life and culture. In Sakoshi, I had the privilege of learning about the time-honored traditions of rice cultivation and sake making, a practice deeply rooted in Japanese history and heritage. The reverence with which the Japanese tend to the land and sea to grow their agricultural products reminded me of the importance of sustainability and stewardship.

To the staff and students of Kansai University, I extend my deepest gratitude for your warmth, hospitality, and unwavering kindness. Your generosity has touched my heart and inspired me to strive for excellence in all that I do. Though my time here may have come to an end, the memories we've shared and the lessons I've learned will stay with me forever. As I embark on the next chapter of my journey, I carry with me the spirit of Japan, a spirit of resilience, innovation, and boundless hospitality.

Arigotou gozaimasu, Japan. Sayonara, until we meet again.

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